FAQs

Yes, we are a fully licensed and regulated online pharmacy operating in compliance with EU pharmaceutical laws. All our medications are sourced from approved suppliers and dispensed by licensed pharmacists.

We currently deliver to all European Union (EU) countries, including the UK, Switzerland, and Norway. Shipping times vary by location (typically 2-5 business days).

For prescription-only medications (POM), you must provide a valid prescription from a licensed doctor. Some non-prescription (OTC) medications can be ordered without one.

You can upload your prescription during checkout or email it to our support team. We accept digital copies (scanned or photographed) as long as they are clear and legible.

Absolutely. We only stock EU-approved medications from verified manufacturers. Each product has a batch number and expiration date for traceability.

You’ll receive an order confirmation email immediately after purchase, followed by a shipping notification with tracking details once your package is dispatched.

We accept:
✔ PayPal
✔ Bank Transfer (for some EU countries)
✔ Cryptocurrency (Bitcoin, for select orders)

✔ Western Union
✔ Moneygram

Yes, we use SSL encryption and comply with GDPR to protect your data. Payment details are processed through secure gateways (no sensitive data is stored on our servers).

Due to EU pharmaceutical regulations, we cannot accept returns of prescription medications for safety reasons. However, if there’s an error with your order, contact us within 14 days for a resolution.

All orders are shipped in plain, unmarked boxes with no indication of the contents. We respect your privacy at every step.

Yes! We provide priority shipping options (2-5 business days) for most EU destinations. Check the shipping options at checkout.

We use specialized cooling packaging for heat-sensitive medications (e.g., insulin, certain biologics) to ensure they arrive safely.

Yes, if you have a valid prescription, you can reorder easily through your account. For ongoing treatments, we offer auto-refill reminders. You Can Equally buy over the counter.

We strictly follow EU laws and only dispense controlled substances with a valid prescription and additional verification where required.

Our team is available via:
📧 Email: info@legalmedseu.com