Privacy Policy

At LegalMedsEU (“we,” “our,” “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://legalmedseu.com, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Personal Identification Data: Name, billing/shipping address, phone number, email, account details.
• Payment Information: Processed securely via third-party payment providers. We do not store full credit/debit card details.
• Order Information: Purchase history, product preferences, invoices.
• Technical Data: IP address, browser type, device information, cookies, and usage data.
• Communication Data: Emails, support messages, live chat interactions.

How We Use Your Information

Your information is used for:

• Processing and fulfilling orders.
• Providing customer support.
• Improving website functionality and product offerings.
• Sending important updates (order confirmations, shipping updates, policy changes).
• Marketing communications (only if you have opted-in).
• Ensuring compliance with applicable legal requirements.

Legal Basis for Processing (GDPR)

We process personal data under the following legal grounds:

• Contractual necessity: To process orders and provide services.
• Legal compliance: To meet tax, regulatory, and record-keeping obligations.
• Legitimate interest: To improve services, prevent fraud, and secure our website.
• Consent: For optional activities such as newsletters and marketing.

How We Share Information

We do not sell your personal information. However, we may share data with:

• Service Providers: Payment processors, shipping carriers, IT hosting, and customer support tools.
• Legal Authorities: When required by law or in response to lawful requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Retention

We keep personal data only as long as necessary:

• Order & transaction records: Up to 7 years (for tax/legal purposes).
• Customer accounts: While active or until deletion is requested.
• Marketing data: Until you unsubscribe or withdraw consent.

Your Rights (Under GDPR & EU Privacy Laws)

You have the right to:

• Access your personal data.
• Request correction of inaccurate information.
• Request deletion (“right to be forgotten”).
• Restrict or object to data processing.
• Withdraw consent for marketing communications.
• Request a copy of your data (data portability).

To exercise your rights, please contact us

Security Measures

We take appropriate technical and organizational measures to protect your data, including:

• SSL encryption for all website transactions.
• Secure servers and firewalls.
• Restricted employee access to personal information.

Cookies & Tracking

We use cookies and similar technologies to:

• Enable site functionality.
• Track website usage and analytics.
• Personalize your shopping experience.

For more details, please review our Cookie Policy

Children’s Privacy

Our website is not intended for individuals under 18 (or 21 where required by law). We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: sales@legalmedseu.com
📍 Address: Elbestrasse 10 ,Frankfurt am Main ,Hesse 60329